• Ongoing contract with an American software supplier establishing a growth plan in the UK, with focus on client support and value realisation. Additional advice on recruitment, office procurement, strategic business development plans and capacity planning.

• Ongoing contract with advanced technology company measuring in-store customer behaviour in business development role, liaising with supplier partners and consulting with customers developing added value from their investment.

• Brief review of a technology pilot implementation in three bank branches, including staff training, management buy-in and performance development; making recommendations for future organisation , leverage of performance and line management engagement with change programmes.

• Brief assignment with small to medium (50-100 seats) call centre advising on the cultural aspects of a major implementation for resource planning software